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Tourism, Travel and Hospitality IRC

The Tourism, Travel and Hospitality Training Package is the national framework for skills development for the tourism, travel, hospitality and events industries.

The current SIT Tourism, Travel and Hospitality training package was last endorsed in February 2016.

Industry Overview

The tourism, travel and hospitality sector also takes into account the events sector, from conferences and meetings to large scale business events and trade shows. As at November 2014, these four sub-sectors employed almost a million people, a little over 8 percent of the Australian workforce.

The tourism sub-sector accounts on average for 2.8 percent of GDP and 4.7 percent of employment. For every dollar tourism industry earns directly, another 87 cents is added to other parts of the Australian economy. It’s also been named one of Australia's ‘Fantastic Five’ growth sectors over the next 20 years. Of note, however, is that although 13 percent of Australian businesses (267,000) are categorised as part of the tourism industry, approximately 95 percent of them are micro or small businesses.

Hospitality (accommodation and food services) employs even more people—796,500 people (6.9 percent of the workforce) as at August 2013, making it Australia’s seventh largest employment sector. Restaurant, café and catering service turnover grew by more than 10 percent in the year to August 2014.

The events sub-sector is substantially smaller, employing only 22,700 people classified as conference and event organisers as at November 2013. However, this number is expected to grow by almost 18% by November 2018.

Occupations

Job roles in this sector include:

  • Bar attendant
  • Barista
  • Club manager
  • Concierge or Porter
  • Cook or Chef
  • Conference and event organiser
  • Food service manager
  • Gaming attendant
  • Holiday park/resort attendant
  • Holiday park/resort manager
  • Hotel service supervisor
  • Hotel/motel front office clerk
  • Hotel/motel manager
  • Housekeeping attendant
  • Kitchen hand
  • Patissier
  • Restaurateur
  • Tour guide
  • Travel consultant
  • Visitor information officer
  • Waiter

Qualifications

The VET qualifications that cater to this sector are:

SIT10116 Certificate I in Tourism (Australian Indigenous Culture)
SIT10216 Certificate I in Hospitality
SIT20116 Certificate II in Tourism
SIT20216 Certificate II in Holiday Parks and Resorts
SIT20316 Certificate II in Hospitality
SIT20416 Certificate II in Kitchen Operations
SIT20516 Certificate II in Asian Cookery
SIT30116 Certificate III in Tourism
SIT30216 Certificate III in Travel
SIT30316 Certificate III in Guiding
SIT30416 Certificate III in Holiday Parks and Resorts
SIT30516 Certificate III in Events
SIT30616 Certificate III in Hospitality
SIT30716 Certificate III in Hospitality (Restaurant Front of House)
SIT30816 Certificate III in Commercial Cookery
SIT30916 Certificate III in Catering Operations
SIT31016 Certificate III in Patisserie
SIT31116 Certificate III in Asian Cookery
SIT40116 Certificate IV in Travel and Tourism
SIT40216 Certificate IV in Guiding
SIT40316 Certificate IV in Holiday Parks and Resorts
SIT40416 Certificate IV in Hospitality
SIT40516 Certificate IV in Commercial Cookery
SIT40616 Certificate IV in Catering Operations
SIT40716 Certificate IV in Patisserie
SIT40816 Certificate IV in Asian Cookery
SIT50116 Diploma of Travel and Tourism Management
SIT50216 Diploma of Holiday Park and Resort Management
SIT50316 Diploma of Event Management
SIT50416 Diploma of Hospitality Management
SIT60116 Advanced Diploma of Travel and Tourism Management
SIT60216 Advanced Diploma of Event Management
SIT60316 Advanced Diploma of Hospitality Management.

Links to view and download the content for each of these qualifications may be found in our Training Packages section.


Tourism, Travel and Hospitality IRC Industry Skills Forecast

On 30th September 2016, IRCs submitted their initial four-year workplans to the Australian Industry and Skills Committee (AISC) for consideration. These workplans were developed incorporating information sourced in a variety of ways, including meetings and consultations with stakeholders, desktop research, an industry workforce survey open to all stakeholders, across all industries for a five-week period and consultation with IRC members and their stakeholder networks.

In April 2017, these workplans were refreshed, retitled as Industry Skills Forecasts and again submitted to the AISC. An IRC’s Industry Skills Forecast provides an overview of the sector and the current challenges and opportunities it faces, along with an analysis of current and projected employment and workforce skills needs. It proposes a schedule for the ongoing review of relevant training package products to inform the AISC’s development of the four-year rolling National Schedule.

It is noted that this Industry Skills Forecast has been developed and signed off by this IRC, but the final decision with regard to the scheduling of training product development rests with the AISC, once it has reviewed the submitted Industry Skills Forecasts of all 60 plus IRCs across the various sectors of Australian Industry. The confirmed National Schedule is published on the AISC website once approved.

CLICK HERE to download the Tourism, Travel and Hospitality IRC Industry Skills Forecast.